Shipping & Returns

Shipping

We ship from US-based warehouses so your little one's new favorite toy arrives fast!

• Standard Shipping (5-8 business days): $4.99 or FREE on orders over $35
• Expedited Shipping (2-4 business days): $9.99

You'll receive a tracking number via email as soon as your order ships. Most orders are processed within 1-2 business days.

Returns & Exchanges

We want you and your kiddo to love every toy. If something isn't right, we've got you covered.

• 30-day return window from the date of delivery
• Items must be unused and in original packaging
• Contact us at hello@parentchosen.com to start a return
• Refunds are processed within 5-7 business days after we receive the item

Damaged or Defective Items?

If your order arrives damaged or defective, please reach out within 48 hours with a photo and we'll send a replacement right away — no return needed.

Questions? Contact us and we'll help you out!